T-Mobile in Biloxi, MS Closed now

Reviews about T-Mobile

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  May 02, 2020, by Marianne McWilliams
  I am not a customer of T Mobile but I was in need of a phone accessory so I went in. I was asked what I needed help with and I told the guy specifically what I wanted. The other sales rep told the guy where in the store to look for the item. He picked out a box and told me this is what I asked for. I was looking at the display and there was another box like it next to the one he grabbed and I asked what the difference was. He said nothing. Trusting his word I bought it and left. When I opened the product it was not what I asked for. I called to ask if I could return the item and the store manager said yes. So again I went back to the store to find the same guy who sold me the wrong product there and his manager. They both were helping others. In the 20 min I was in the store the guy messed up two cash register transactions, shouted "I made a GD mistake" as he made one of them, loud enough for the whole store to hear, and had his pants hanging down to knees so that we all got an uncomfortable viewing of his boxers. Thankfully the store manager was able to keep her cool despite the unprofessional, poorly trained guy working with her. I felt so sorry for her but was grateful that she worked my return into all that was going on so I didn't have to wait forever.